NYS Society of Orthopaedic Surgeons, Inc. AAOS Communications Skills Workshop Dates and Locations: Choice of Date and Location: Friday, March 28, 2008 12:00 pm – 4:30 pm (Lunch Provided) Adam’s Mark Buffalo 120 Church Street Buffalo, NY Saturday, March 29, 2008 8:30 am - 1:00 pm (Breakfast Provided) Woodcliff Hotel 199 Woodcliff Drive Fairport, NY Cost: NYSSOS Members $100 Non-NYSSOS Members $175 Program Focus: Communication skills are an important part of meeting Maintenance of Certification requirements of the American Academy of Orthopaedic Surgeons and the American Board of Orthopaedic Surgery. This course will improve the patient/physician relationship by enhancing both understanding and trust. Improving your patient communication skills leads to: ∞ Less miscommunication and complains ∞ Better understanding and adherence to treatment ∞ Improved practice quality and satisfaction ∞ Reduced exposure to malpractice claims ∞ Fewer follow-up and increased clinical productivity What You Will Learn: This fast paced 4 ½ hour workshop focuses on the 4Es of effective communication: ∞ Engage ∞ Empathize ∞ Educate ∞ Enlist Led by orthopaedic colleagues who are trained as communications skills mentors, the course follows a core curriculum based on scientific evidence. It is designed to provide participants with opportunities to practice skills and techniques–not just hear about them. CME Credit – 4.5 CME Credits! AAOS and the Institute for Healthcare Communication are accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education (CME) for physicians. The Institute for Healthcare Communication designates this educational activity for a maximum of 4.5 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.